At TriWhy.com, we stand behind the quality of our products with a commitment to customer satisfaction. This refund policy applies exclusively to products sold directly by TriWhy.com and not to affiliate products.
Money Back Guarantee
We offer a money back guarantee on our products. If you are not satisfied with any product you have purchased directly from us, you are eligible for a full refund.
How to Request a Refund:
- Contact Our Support Team: Initiate your refund by contacting us at support@triwhy.com
- Proof of Purchase: Please provide your order number or any other proof of purchase.
- Return the Product: Products must be returned in their original condition and packaging. Specific conditions apply depending on the type of product.
Refund Processing:
- Timeline: Refunds will be processed to the original method of payment within 15 business days after we receive the returned item(s).
- Confirmation: You will receive an email once your refund has been processed.
Non-Refundable Items:
This policy does not cover:
- Downloadable software products
- Personal care items
- Customized or personalized products
Please note that affiliate products follow the refund policy of the respective vendors.
Feedback:
Your feedback is valuable. While not required, we appreciate any insights you provide about the reasons for returning a product.
Policy Updates:
We may periodically update this refund policy. Changes will be reflected with a new effective date specified at the beginning of the policy.
Contact Information:
For questions or more information regarding our refund policy, please contact our customer support team.